Our Workforce Operational Excellence Framework

workforce opx

Aligning Enterprise Workforce Operations with Organizational Goals for Excellence

Workforce-OpX® delivers a proven framework to support organizations in achieving and sustaining yearly enterprise goals for quality, productivity and cost control.  Powered by analytics and supported by an innovative governance structure,  Workforce-OpX transforms common HCM and WFM silos into an efficient, best-in-class operating model. Workforce-OpX is guided by industry experts who lead the collaborative design and adoption of optimal workforce strategies, processes and technology to establish and sustain an engaged, empowered culture of continuous improvement.


Innovative, cross-functional governance models that embed accountability and flexibility in helping organizations achieve and sustain goals for operational excellence and ongoing financial improvement.


Optimal workforce strategies, processes and practices that allow organization to forecast, align and engage talent to meet changing business and customer demands.


Smooth and successful implementation and adoption of technology that enables organizations to more effectively plan, forecast, schedule and manage their workforce.


Advanced analytics models, custom dashboards and pre-built extensions that deliver unmatched, combined visibility to HCM and WFM data to generate higher value and impact.

Transforming Common HCM and WFM Silos

Who owns workforce strategy

Workforce OpX for Specific Industries