Workforce Insight acquires Presence of IT

Workforce Insight Acquires Presence of IT Workforce Management North America

November 11, 2019

Workforce Insight, a world leader in workforce optimization, announced today that it reached a definitive agreement to acquire Presence of IT Workforce Management North America, LLC, a recognized leader in the Human Capital Management (HCM) and Workforce Management (WFM) space across North America.

Founded in 2006, Workforce Insight delivers WFM and HCM advisory, analytics, and implementation services to organizations across the globe with focus on healthcare, manufacturing, retail, business and consumer services sectors.

“Presence of IT WFM North America has earned a leadership reputation for delivering client-driven solutions that align workforce practices and technology to address complex challenges across industries” said Tony Santora, CEO of Workforce Insight.  “The collective strengths, breadth and depth of our talent and solutions is truly unrivaled – and timely – as organizations seek a more holistic, impactful and sustainable approach amid the changing HCM and WFM technology landscape.”

Both Workforce Insight and Presence of IT WFM North America are valued Kronos® Services Partners, with a long of history of success helping clients leverage Kronos solutions to achieve workforce operational excellence and improve financial performance.   The combined organization will bring Kronos clients the deepest range of HCM and WFM capabilities, talent and expertise to implement and optimize Workforce Dimensions™, Workforce Central® and Workforce Ready® solutions across industries and global regions.

Jim Munoz and Andrew Needham, Managing Partners of Presence of IT WFM North America, will join Workforce Insight’s executive leadership team.

“We have long enjoyed successful, complementary partnerships with Workforce Insight and admire how our shared cultural values center on delivering world-class customer satisfaction. Joining forces expands our ability to deliver an end-to-end suite of workforce optimization solutions, industry-leading analytics and holistic managed service models that truly help clients transform the way they leverage their workforce as their most valued asset.” 


Managing Partner of Presence of IT WFM North America

About Presence of IT WFM North America, LLC

Presence of IT WFM North America, LLC is a recognized leader, delivering human capital management (HCM) and workforce management (WFM) consulting and technology implementation services to a wide range of enterprise organizations as well as small to mid-sized clients across North America. The organization has established a comprehensive suite of technology services, including solution assessment and roadmap development, design and implementation, upgrades and cloud migrations, solution education and support.

About Workforce Insight

Workforce Insight is a world leader in workforce optimization, delivering workforce management (WFM) and human capital management (HCM) advisory, analytics and technology services. As the leading trusted advisor, we help clients evaluate, implement and adopt the optimal workforce strategy and technology to achieve and sustain workforce operational excellence and ongoing financial performance gains. Our services and solutions deliver unmatched value and results leveraging the best workforce and analytics talent and expertise across the industries we serve, including healthcare, manufacturing, retail, education and public sector.