As brick and mortar retailers evolve to adapt in a competitive online marketplace, the need for an engaged, properly trained, and effectively scheduled workforce has never been more critical. Despite today’s wide range of retail-focused technology and its role in an organization’s growth, a retailer’s workforce is still its biggest asset in the effort to differentiate the brand, drive customer satisfaction and boost conversion. In order to best utilize such an asset, many retailers are moving toward investing in robust labor scheduling software applications to optimize scheduling.