Retail & Services

Trusted Advisor

Our Retail & Services Practice helps large organizations optimize labor models, strategies and technology to directly align with the desired customer experience – increasing associate retention and improving financial performance.   We help:

Core Capabilities

Workforce Insight helps clients evaluate, implement and adopt the optimal workforce strategy and technology to achieve and sustain operational excellence

Technology Services

  • Vendor Selection
  • Implementations & Upgrades
  • Client Side Project Management &
    Staff Augmentation
  • Change Management & Training
  • Post Implementation Managed Services

Strategic Solutions

  • Labor Model Development
  • Analytics Consulting & Implementation Services
  • Advanced Analytics Models & Extensions
  • Assessments & Roadmaps
  • Client Side Advisory Services
  • Workforce Operational Excellence

NEWS & INSIGHTS

Workforce Insight is Now a Part of Accenture

July 20, 2021- Accenture (NYSE: ACN) has acquired Workforce Insight, a workforce optimization consultancy that provides workforce management and human capital management advisory and technology services. The acquisition enhances Accenture’s workforce management capabilities and further strengthens its ability to deliver HR transformation to clients.

Manufacturing Workforce Agility – Key Insights

As leading manufacturers seek to drive business continuity and compete amid extraordinary times, the focus has shifted to developing more innovative cultures and leveraging flexible operating models to recession-proof the organization while continuing to attract, engage, and retain talent.

Workforce Insight Acquires Hive Tech HR

October 12, 2020 - Workforce Insight, a world leader in workforce optimization, announced today that it has reached a definitive agreement to acquire Hive Tech HR, a market leader in human capital management (HCM) advisory services and a certified partner of Ultimate Software (now Ultimate Kronos Group - UKG).

Virtual VISION 2020: Event Recap

The WorkForce Software (WFS) Virtual VISION 2020 user conference, held this year on September 29 & 30, did not fail to impress—even amid the COVID-19 pandemic. This year’s event, which was held entirely virtually for the first time, drew more than 900 attendees interacting through an online platform to take advantage of engaging executive and keynote speeches, breakout sessions, fireside chats with WFS clients, and a host of opportunities for networking with colleagues, clients, and WFS experts.
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September 2021

RCC STORE

September 13, 2021 - September 16, 2021
online United States
rcc store

RCC STORE is Canada’s biggest retail event of the year. It is the most influential retail conference for retail decision makers from across Canada and retail stakeholders from around the globe. With over 2,000 participants from start-ups to the most established retail chains, as well as consumer products and the supplier community, RCC STORE is where new ideas and introductions that affect change in retail are seeded and developed. Topics include: Innovation in store operations Technology’s newest frontier in retail ...

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The NGA Show 2021

September 19, 2021 - September 21, 2021
Caesars Forum Las Vegas, NV United States
nga show

The NGA Show brings together independent retailers and wholesalers, food retail industry executives, food/CPG manufacturers and service provides for unparalleled opportunities to learn, engage, share, network, and innovate. The National Grocers Association is the only industry association devoted exclusively to the needs of independent grocers. With over 60 specialized educational workshops led by retailers for retailers and more than 400 companies on their EXPO floor showcasing innovative and game-changing products and solutions, The NGA Show provides countless opportunities to learn ...

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Conversations for a Changing World – from Workday

September 28, 2021 - September 29, 2021
online United States
workday

Join this two-day digital event hosted by Workday. Learn from changemakers and business leaders who are tackling today’s toughest challenges, and take a deeper look at how Workday solutions are helping organizations chart a path forward. On Tuesday, September 28, hear from changemakers and business leaders who are tackling today’s toughest challenges, and discover how each of us can make an impact in our roles, industries, and communities. On Wednesday, September 29, dive deeper into Workday solutions, and learn how our latest innovations can ...

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HR Tech Annual Conference

September 28, 2021 - October 1, 2021
Mandalay Bay Resort & Casino Las Vegas, NV United States
HR Tech

With a primary focus on driving HR success through technology, the HR Technology Conference is intended for those looking to continuously optimize usage of current HR systems as well as those looking to buy. It’s where you’ll gain the insight needed to make critical HR system decisions that will fuel your business while supporting your organization’s unique needs now and in the future. HR Tech is also known for the largest HR tech marketplace. Explore thousands of products from hundreds ...

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November 2021

WorkForce Vision 2021 – Virtual

November 3, 2021 - November 4, 2021
online United States

Meet industry experts and colleagues from around the world and come together to collaborate on new ideas and workforce best practices designed to help you achieve momentum in your HR initiatives. On November 3rd and 4th, gain access to an array of sessions designed to help your organization meet its modern workforce management challenges head-on.  Learn more about solutions to solve your unique problems and make work easy for you and your organization across the globe:   Breakthrough Employee Experience: Learn ...

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UKG Works 2021

November 14, 2021 - November 17, 2021
Aria Las Vegas, 3730 S Las Vegas
Las Vegas, NV 89158 United States
ukg works

We look forward to meeting you in person and online at #UKGWorks.   Visit us onsite at booth #24 or online in the Partner Expo. As an attendee you will gain unrivaled access to UKG experts and networking opportunities, empowering you with the training and resources you need to make the most of your UKG solutions. You'll also get a chance to explore new ways to nurture a more engaged, efficient workforce, refine a strategy that lets top talent shine, and ...

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December 2021

The NGA Show: Southeast Summit

December 1, 2021 - December 3, 2021
Hyatt Regency: Orlando Orlando, Florida
nga show

The NGA Show: Southeast Summit provides a unique and intimate environment for independent grocers to address the evolving needs within the industry - as businesses and the needs of customers change. Attend this conference for select vendors and decision makers (retailers/wholesalers/distributors), to address and fulfill current product and service demands. The summit will consist of: educational content, 1-to-1 meetings driven by our concierge matchmaking program, networking events and more! With less than 200 people in attendance, the goal is to ...

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UKG Connections

December 13, 2021 - December 16, 2021
Las Vegas Las Vegas, NV United States
ukg connections

UKG Connections is a three full-day conference for UKG Pro customers filled with collaboration, knowledge sharing, hands-on learning, and connecting.  Attendees can meet with peers, share new ideas, and talk directly with our product experts. Create your own agenda and mingle with other UKG Pro customers. Attend online or in-person in Las Vegas and expect insightful sessions and demonstrations by keynote speakers from across the globe. Three days of sessions, a private concert, and welcome party A personalized schedule that ...

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January 2022

NRF 2022: Retail’s Big Show

January 16, 2022 - January 18, 2022
Jacob Javits Convetion Ceter, 429 11th Avenue
New York, NY 10001

NRF’s Retail's Big Show, annual conference and expo, unites an industry with insightful sessions, the newest tech and the opportunity to make connections with retail visionaries. This year the event will be back in person at the Javits Center in New York. Event Highlights: With nearly 30,000 retailers, vendors and industry experts, NRF 2022 is an unmatched networking opportunity. NRF 2022 brings together industry visionaries to tackle retail's biggest topics and forecast what's next. Test drive the future of retail on our massive Expo with ...

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February 2022

NGA Show 2022

February 27, 2022 - March 1, 2022
Caesars Forum Las Vegas, NV United States
nga show

With 60+ specialized educational workshops led by retailers for retailers and more than 400 companies on the EXPO floor showcasing innovative and game-changing products and solutions, The NGA Show provides countless opportunities to learn from your peers and other industry thought leaders. Attend the NGA Show and bring home ideas that will drive profitable growth for your company. Every year NGA welcomes food manufacturers, service providers and grocery industry experts to share fresh ideas and innovative thinking about food products, ...

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