Retail & Services

Trusted Advisor

Our Retail & Services Practice helps enterprise organizations optimize their workforce strategy to deliver an exceptional customer experience while managing labor costs and improving profitability. We help:

Holistic Framework

Our proven framework helps clients leverage people-centered strategies to optimize performance – aligning technology, analytics and workforce strategy to drive and sustain success.

Optimization 3 lens

Driving Value for our Retail & Services Clients

NEWS & INSIGHTS

Healthcare Staffing & Scheduling Optimization: Common Problem Areas

In an industry where people are undoubtedly a provider’s strongest focus and greatest asset, ensuring the best frontline talent is available to provide highest quality care to its patients should be a top priority. While many providers recognize the value of workforce management and its potential for helping healthcare organizations successfully achieve their mission and vision within the communities they serve, without the right approach to staffing and scheduling, challenges arise.

KronosWorks 2018: Event Highlights

KronosWorks 2018: Event Highlights KronosWorks 2018 wrapped up yesterday in Las Vegas. This year’s four-day conference attracted more than 3,000 attendees, including Kronos customers and user organizations, Kronos executives and SMEs and Kronos partners. As a leading Kronos Workforce Dimensions® and Workforce Central® partner, Workforce Insight was among a select group of partners, including Facebook, ...

Workforce Insight Launches New Kronos Workforce Dimensions Application for Healthcare

Workforce Insight Launches New Kronos Workforce Dimensions Application for Healthcare Workforce Insight, a world leader in workforce management and analytics services and a Kronos Workforce Dimensions® and Workforce Central® partner, announced the release of its new Clinical Ancillary Staffing Solution. The application, which is now featured on the Kronos Marketplace, helps healthcare providers improve productivity ...

Workforce Insight Lends Kronos Expertise, Connects with Kronos Customers at KronosWorks 2018

Workforce Insight Lends Kronos Expertise, Connects with Kronos Customers at KronosWorks 2018 Workforce Insight is gearing up for next week’s KronosWorks 2018 conference, which will run from November 4-7 at the Aria Las Vegas. This year’s event will attract more than 3,000 attendees, showcasing high-profile keynote speakers, panel discussions, breakout sessions, and product demos, in ...
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February 2019

Future Stores Miami 2019

February 5 @ 8:00 am - February 7 @ 5:00 pm MST

Future Stores Miami 2019 The Future Stores 2019 conference provides tactical strategies for brick and mortar retailers to optimize the in-store experience and achieve omni-channel integration. Future Stores Miami 2019 will bring together retail operations, omni-channel, customer experience and IT executives to focus on in-store innovation and how to bridge the digital and physical retail environments. Learn from retail innovators, transformative technology, site tours, and cutting-edge strategies to take your in-store experience to the next level.   About Workforce Insight’s ...

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IFA 2019 – International Franchise Association

February 24 @ 8:00 am - February 27 @ 5:00 pm PST

IFA 2019 Convention - Las Vegas The International Franchise Association’s Annual Convention is franchising's biggest event for business development and personal growth. Whether you're a franchising veteran or just starting out, there are sessions designed for everyone. IFA 2019 is your chance to network, chart the future of the franchise industry, and grow your brand, together. The IFA 2019 conference will provide attendees with new, exciting and inspirational sessions and events, including unique and new General Session presentation formats, as ...

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The NGA Show 2019

February 24 @ 8:00 am - February 27 @ 5:00 pm PST

The NGA Show 2019 The NGA Show has been the place where independent grocers gather for over 30 years, connecting supermarket retailers and wholesalers, food manufacturers and service providers from around the world to share innovative solutions and best practices that support and strengthen the independent supermarket channel. The 2019 NGA Show will feature acclaimed speakers, industry thought leaders, and retail executives sharing experiences and best practices, a framework for evaluating existing capabilities and incorporating new technologies, a discussion on ...

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March 2019

LEAP HR Retail 2019

March 18 @ 8:00 am - March 20 @ 5:00 pm CDT

LEAP HR Retail 2019 Event Description: Over the last three years, LEAP HR: RETAIL has established itself as the definitive retail HR event, and in 2019 will once again dig deeper than any other forum into the innovative people leaps helping both the multi store and digital retailers succeed in a rapidly-changing retail industry.

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May 2019

WorkForce Software Vision 2019 Event

May 6 @ 8:00 am - May 8 @ 5:00 pm MDT
Workforce Software Vision Event 2019

WorkForce Software Vision 2019 Event WorkForce Software Customers - Save the date and plan to join us in Denver, May 6 - 8, 2019. For more than 11 years, Workforce Insight has been a valued implementation and optimization partner of WorkForce Software, dedicated to the success of our shared clients. We are proud to once again be sponsoring Workforce Software's Annual VISION Event in 2019. We hope you will join us to learn about workforce management trends and best practices ...

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Store Conference | Retail Council of Canada

May 29 @ 8:00 am - May 30 @ 5:00 pm EDT

Store Conference | Retail Council of Canada Event Description: From its innovative, information-packed sessions to its unique exhibit hall experience showcasing retail's leading suppliers, STORE - Canada's Retail Conference, is the must-attend event of the year for retailers across Canada. At STORE 2019, learn just how powerful a business tool engagement can be in helping to recruit and retain top talent, enhance the customer experience through unified messaging across all channels, and improve your environmental impact.

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June 2019

Future Stores Seattle 2019 | The In-Store Experience Conference

June 5 @ 8:00 am - June 7 @ 5:00 pm PDT

Future Stores Seattle 2019 | The In-Store Experience Conference Event Description: Future Stores provides tactical strategies for brick and mortar retailers to optimize the in-store experience and achieve omni-channel integration. This conference will bring together retail operations, omni-channel, customer experience and IT executives to focus on in-store innovation and how to bridge the digital and physical retail environments. Learn from retail innovators, transformative technology, site tours, and cutting-edge strategies to take your in-store experience to the next level.

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SHRM 2019 Annual Conference & Exposition

June 23 @ 8:00 am - June 26 @ 5:00 pm PDT

SHRM 2019 Annual Conference & Exposition Event Description: The SHRM Annual Conference & Exposition is a chance to gather with some of the greatest minds in human resources, academia, business, globalization and leadership. The SHRM (Society for Human Resource Management) offers the most comprehensive and relevant professional development programs where attendees can learn real strategies and techniques for improving their work and workplace.

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October 2019

Workday Rising 2019

October 14 @ 8:00 am - October 17 @ 5:00 pm EDT

Workday Rising 2019 - Orlando At Workday Rising 2019, the Workday community will come to life over four days making new connections, learning how to overcome business challenges, and discovering how Workday and its partners can help lead businesses to a bright future. When we come together to share our ideas, insights and innovation, we all go further together. Workday Rising brings customers, prospective customers, press, analysts, Workday leaders, and valued partners together for a unique opportunity to share knowledge, ...

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November 2019

KronosWorks 2019

November 11 @ 8:00 am - November 13 @ 5:00 pm PST

Workforce Insight is the leading Kronos Services Partner, proud Dimensions Partner and Sponsor, with more than 12 years of success implementing and optimizing Kronos solutions to deliver high impact results for our enterprise clients. Learn more about how we’re helping clients build their Kronos Optimization Roadmap. Related Links:   Kronos Implementation & Optimization Services Kronos Analytics Center of Excellence Kronos Client Profiles - Implementation, Optimization & Analytics Industries We Serve (Healthcare, Manufacturing, Retail & Services)   Event Description: The world’s largest ...

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