Retail & Services

Trusted Advisor

Our Retail & Services Practice helps large organizations optimize labor models, strategies and technology to directly align with the desired customer experience – increasing associate retention and improving financial performance.   We help:

Core Capabilities

Workforce Insight helps clients evaluate, implement and adopt the optimal workforce strategy and technology to achieve and sustain operational excellence

Technology Services

  • Vendor Selection
  • Implementations & Upgrades
  • Client Side Project Management &
    Staff Augmentation
  • Change Management & Training
  • Post Implementation Managed Services

Strategic Solutions

  • Labor Model Development
  • Analytics Consulting & Implementation Services
  • Advanced Analytics Models & Extensions
  • Assessments & Roadmaps
  • Client Side Advisory Services
  • Workforce Operational Excellence

Meet Our Retail Practice Leaders

Our Retail Practice is comprised of former retailers with deep retail operations expertise.  We’ve worn your shoes.
We share history of success in optimizing labor models, strategies and technology to deliver a consistent employee and customer experience.

NEWS & INSIGHTS

Workforce Insight Acquires Hive Tech HR

October 12, 2020 - Workforce Insight, a world leader in workforce optimization, announced today that it has reached a definitive agreement to acquire Hive Tech HR, a market leader in human capital management (HCM) advisory services and a certified partner of Ultimate Software (now Ultimate Kronos Group - UKG).

Virtual VISION 2020: Event Recap

The WorkForce Software (WFS) Virtual VISION 2020 user conference, held this year on September 29 & 30, did not fail to impress—even amid the COVID-19 pandemic. This year’s event, which was held entirely virtually for the first time, drew more than 900 attendees interacting through an online platform to take advantage of engaging executive and keynote speeches, breakout sessions, fireside chats with WFS clients, and a host of opportunities for networking with colleagues, clients, and WFS experts.

Time is Running Out to Go “Flash Free” with Kronos

Before the end of this year, Microsoft will disable Flash by default in both Microsoft Edge and Internet Explorer. There are two viable options for Kronos clients using older versions of Workforce Central (versions 6.2, 6.3, 7.0, and 8.0).

Workforce Insight and Align HCM Announce Teaming Agreement for Kronos and Ultimate Software Clients

April 20, 2020 Workforce Insight and Align HCM have formed a teaming agreement to provide clients of Kronos and Ultimate Software with a more comprehensive workforce consulting and implementation services model.  
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October 2020

HR Tech Virtual Event

October 27 - October 30
online United States

HR Tech is pivoting into an exciting new virtual experience that is FREE for anyone to attend! HR Tech has been a key catalyst for tens of thousands of HR and IT executives in their quest to leverage technology and secure HR’s role as a pivotal component in their company’s overall success for over 20 years. Your HR Tech 2020 virtual experience will be a state-of-the-art online gathering of professionals passionate about HR technology from around the globe complemented by ...

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November 2020

UKG Works 2020 – Online

November 18 - November 19
online United States + Google Map
UKG Works

UKG Works 2020 (formerly known as KronosWorks) has been revamped to bring you the education, training, and networking you know and love in a fully digital format. All online, totally immersive, and just as inspirational as onsite events. While you won’t be shaking hands or collaborating over dinner, UKG Works is still there to keep you connected to the thought leadership, technology, and relationships you need to help your organization and people navigate these changing times. As an attendee you ...

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August 2021

Workday Rising 2021

August 30, 2021 - September 2, 2021
online United States

With the evolving challenges people and organizations continue to face across the globe, Workday has decided not to hold the Workday Rising digital experience in 2020. The in-person event has been rescheduled to 2021 in Las Vegas. Workday Rising will share solutions to complex challenges, explore what’s possible with technology, and shape the future of business with sessions focused on Thought Leadership, Business & Product Strategy, and Accreditation Training & Workshops. Stay tuned form more information regarding the 2021 event. ...

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