WorkForce Software Implementation

Complex WFM Implementation (Large Auto Manufacturer)

Manufacturing & Logistics

CHALLENGE

With more than 14 entities and affiliates at more than 1,600 locations, this well-known auto manufacturer was in need of a uniform time and attendance solution that took into account a diverse employee mix, challenging pay rules across 5 different unions, and disparate pay practices across affiliate companies. While the need for a new solution was undeniable, end-user adoption was a significant worry, as a previously unsuccessful system rollout had left affiliates at odds and employees wary of change.

SOLUTION

WorkForce Software Implementation

Workforce Insight was engaged to fully implement the company’s selected WorkForce Software time and attendance solution, as well as provide program management for the integration of the company’s payroll system rollout along with the time and attendance and HR systems as part of a major payroll solution upgrade.

WORKFORCE SOFTWARE IMPLEMENTATION SERVICES/
PROJECT MANAGEMENT

Workforce Insight delivered a turn-key team of workforce management specialists, with manufacturing,  technical and functional expertise specific to the needs of this WorkForce Software implementation project. Seasoned project management resources with more than 10 years of experience leading complex implementations, seamlessly coordinating scope among vendors and platforms for each project.

TESTING STRATEGY & EXECUTION
11 testing leads, test script developers and execution resources, who carried out end-to-end, in-depth testing required to ensure the WorkForce Software system aligned with complex pay-related requirements (including testing strategy and test script development, test script execution, and defect tracking/resolution)

CHANGE MANAGEMENT
A dedicated team of highly-experienced training specialists and Prosci™-certified change management professionals with a long history of success leading training and change management for major workforce management initiatives at large organizations

POST IMPLEMENTATION SERVICES
Following a 4-month stabilization period, Workforce Insight was engaged to begin the expansion of the implementation at a newly-formed entity, handling all payroll functions for the enterprise. Workforce Insight continues to provide Post Implementation Help Desk Support for existing users and will continue to roll out the new system to across the company’s U.S. locations.

CLIENT PROFILE

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