Workforce Optimization Assessment Labor Model & Roadmap

Profile: Global Food Products Manufacturer/Retailer

Retail & Services

CLIENT PROFILE

With highly complex store  environments and sales averaging $100M per store, this global manufacturer and retailer required trusted advisors with deep/former retail operations expertise to evaluate and prioritize opportunities to improve effectiveness and alignment between labor models, strategies, systems and processes and the organization’s goals for customer experience.

Workforce Insight’s Retail Practice was engaged  for this Two-Phased initiative to 1) Assess, Define and Prioritize opportunities for improvement and 2) Redesign the Labor Model and Assist with Execution of the Workforce Optimization Roadmap.

Young boy at a food dispenser

WFM SERVICES

WORKFORCE OPTIMIZATION ASSESSMENT & KRONOS SYSTEM EVALUATION

Workforce Insight’s retail experts performed a comprehensive workforce optimization assessment to help this retailer define, prioritize and execute on the highest impact opportunities for improvement to its labor model, processes and Kronos solution

CHANGE MANAGEMENT & TRAINING SERVICES

Workforce Insight’s Retail leaders are also providing change management and training services to support successful adoption of the improved labor model, workforce management strategies and systems

LABOR MODEL DESIGN & OPTIMIZATION ROADMAP

Workforce Insight is currently assisting this retailer in building its optimized labor model and prioritizing execution strategies, including scheduling and skill mix optimization, cross-training, and foundational readiness preparation for Kronos Dimensions.

CLIENT PROFILE

Global Food Products Manufacturer/Retailer

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Employees