Strategic Assessment & Global Workforce Optimization
Profile: Fortune 500, Global Sportswear Retailer
Retail & Services
CLIENT PROFILE
This large global retailer had established numerous geographic regions, with each “Geo” having a unique labor model and ownership of its Kronos system configuration.
In order to deliver a consistent customer experience, this retailer wished to establish more consistent global standards and labor models, while still addressing relevant Geo-specific needs.
Workforce Insight was engaged to help this retailer develop the optimal global labor model, while making recommendations for each specific Geo to ensure a successful transition across regions.

WFM SERVICES
STRATEGIC WFM & HCM ASSESSMENT & KRONOS SYSTEM AUDIT
Workforce Insight’s Retail Practice was engaged to assess this global retailer’s workforce strategies (HCM & WFM) and perform Kronos systems audits across North America, South America, APAC and EMEIA to help establish an optimized global labor model and Kronos solution design that could support geo-specific requirements while delivering a consistent customer experience
CHANGE MANAGEMENT & ADOPTION SUPPORT
Workforce Insight is also assisting this organization with the global change management plan, with strategies by region, to ensure successful transition to the improved global labor model; includes sponsorship planning, communication planning, training, resistance planning and ongoing adoption support.
LABOR MODEL DESIGN & IMPLEMENTATION
WFI’s Retail Practice is guiding this retailer through its global rollout of an optimized labor model, supported by updated labor standards, improved processes and Kronos system design
CLIENT PROFILE
Fortune 500, Global Sportswear Retailer
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