Strategic Assessment & Global Workforce Optimization

Profile: Fortune 500, Global Sportswear Retailer

Retail & Services

CLIENT PROFILE

This large global retailer had established numerous geographic regions, with each  “Geo” having  a unique labor model and ownership of its Kronos system configuration.

In order to deliver a consistent customer experience, this retailer wished to establish more consistent global standards and labor models, while still addressing relevant Geo-specific needs.

Workforce Insight was engaged to help this retailer develop the optimal global labor model, while making recommendations for each specific Geo to ensure a successful transition across regions.

Man shopping at retail store

WFM SERVICES

STRATEGIC WFM & HCM ASSESSMENT & KRONOS SYSTEM AUDIT

Workforce Insight’s Retail Practice was engaged to assess this global retailer’s workforce strategies (HCM & WFM) and perform Kronos systems audits across North America, South America, APAC and EMEIA to help establish an optimized global labor model and Kronos solution design that could support geo-specific requirements while delivering a consistent customer experience

CHANGE MANAGEMENT & ADOPTION SUPPORT

Workforce Insight is also assisting this organization with the global change management plan, with strategies by region, to ensure successful transition to the improved global labor model; includes sponsorship planning, communication planning, training, resistance planning and ongoing adoption support.

LABOR MODEL DESIGN & IMPLEMENTATION

WFI’s Retail Practice is guiding this retailer through its global rollout of an optimized labor model, supported by updated labor standards, improved processes and Kronos system design

CLIENT PROFILE

Fortune 500, Global Sportswear Retailer

0
Employees
0
Stores