This large retailer sought to convert more shoppers to buyers by achieving more precise staffing ratios aligned with forecasted demand.
The organization wished to provide store managers with custom dashboards, delivering at-a-glance views to the most relevant KPIs -allowing real time decision making to improve operational performance. Key leaders within the organization understood the potential of Kronos Analytics and sought third-party expertise to develop the optimal strategy on the front end, prior to the initial deployment of analytics.
Workforce Insight was engaged to help this client craft the ideal analytics strategy and build the foundation for a data-driven culture, subsequently customizing and extending Kronos Analytics to support corporate and store-level performance goals.
Key solution components included: