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Leading Retail Chain Optimizes Scheduling to Improve Customer Experience and Conversion

Upon successful completion of this project, projected labor savings of 2+ hours per week per store would equate more than $10M in savings per year for the company. While this number is significant, it does not include the even greater financial gain brought about by increased customer conversion resulting from improved scheduling and timekeeping processes and the newly-implemented WFM solution’s ability to staff more effectively by accurately scheduling associates to customer traffic.

Retail & Services