Following the successful implementation/upgrade of workforce management solutions, many enterprise customers seek ongoing support to keep up with their ever-changing business needs, processes, pay rules and union agreements.
Often resource constraints and staff turnover add further complexity when seeking a cost-effective approach to retaining seasoned experts with up-to-date knowledge to consistently support these applications. Workforce Insight works in tandem with our workforce management partners and your internal team, serving as the trusted client advisor to drive ongoing adoption and alignment of the system with changing business needs.
We welcome the opportunity to design a customized Managed Services Model to address your anticipated post implementation needs, without duplicating services provided internally or by the system vendor.