How Silos are Hindering Healthcare Organizations’ Ability to Achieve & Sustain Workforce Operational Excellence
Data rich and information poor, healthcare providers continue to struggle with how to align their workforce strategy with organizational goals for clinical quality, financial improvement and employee satisfaction – when everyone (and no one) owns workforce operations.
Explore how healthcare workforce management experts can help your organization quickly identify the most impactful opportunities to improve operational performance, reduce costs and drive ongoing value through Workforce-OpX™.
Workforce Insight Congratulates Clients Ranked Among America’s Best Hospitals 2019 by Healthgrades
Congratulations to the 250 hospitals selected as “America’s Best Hospitals” 2019 by Healthgrades. Workforce Insight is proud to be partnering with so many of these leading hospitals and health systems to achieve workforce operational excellence in delivering quality care to the communities they serve.
According to Healthgrades.com, Healthgrades America’s Best Hospitals™ is based on clinical quality outcomes for 32 conditions and procedures. This premier distinction rewards hospitals that consistently exhibit exceptional, comprehensive quality care.
Banner Baywood Medical Center (Mesa, AZ)
Banner Boswell Medical Center (Sun City, AZ)
Banner Del E. Webb Medical Center (Sun City West, AZ)
Banner Thunderbird Medical Center (Glendale, AZ)
*Dignity Health – Chandler Regional Medical Center (Chandler, AZ)
Dignity Health – Mercy Gilbert Medical Center (Gilbert, AZ)
**Dignity Health – St. Joseph’s Hospital and Medical Center (Phoenix, AZ)
Including: **St. Joseph’s Westgate Medical Center (Glendale, AZ)
*Mayo Clinic Hospital (Phoenix, AZ)
Alta Bates Summit Medical Center – Alta Bates Camp (Berkeley, CA)
Alta Bates Summit Medical Center – Summit (Oakland, CA)
*Cedars – Sinai Medical Center (West Hollywood, CA)
*Eden Medical Center (Castro Valley, CA)
*Hoag Hospital Newport Beach (Newport Beach, CA)
*John Muir Medical Center – Walnut Creek (Walnut Creek, CA)
**Kaiser Permanente Baldwin Park Medical Center (Baldwin Park, CA)
**Kaiser Permanente Fresno Medical Center (Fresno, CA)
**Kaiser Permanente Oakland Medical Center (Oakland, CA)
Including: **Kaiser Permanente Richmond Medical Center (Richmond, CA)
Kaiser Permanente Orange County – Anaheim Medical Center (Anaheim, CA)
Including: Kaiser Permanente Orange County – Irvine Medical Center (Irvine, CA)
Kaiser Permanente Redwood City Medical Center (Redwood City, CA)
Kaiser Permanente Sacramento Medical Center (Sacramento, CA)
*Kaiser Permanente San Jose Medical Center (San Jose, CA)
Kaiser Permanente San Leandro Medical Center (San Leandro, CA)
**Kaiser Permanente San Rafael Medical Center (San Rafael, CA)
**Kaiser Permanente Santa Clara Medical Center (Santa Clara, CA)
*Kaiser Permanente Woodland Hills Medical Center (Woodland Hills, CA)
Kaweah Delta Medical Center (Visalia, CA)
Memorial Medical Center (Modesto, CA)
Mercy Hospital Of Folsom (Folsom, CA)
Methodist Hospital of Southern California (Arcadia, CA)
*Mills-Peninsula Medical Center (Burlingame, CA)
Including: *Mills Health Center (San Mateo, CA)
Mission Hospital – Mission Viejo (Mission Viejo, CA)
Including: Mission Hospital – Laguna Beach (Laguna Beach, CA)
*Northridge Hospital Medical Center (Northridge, CA)
Palomar Medical Center Downtown Escondido (Escondido, CA)
PIH Health Hospital – Whittier (Whittier, CA)
**Providence Holy Cross Medical Center (Mission Hills, CA)
**Providence Saint Joseph Medical Center (Burbank, CA)
*Providence Tarzana Medical Center (Tarzana, CA)
Queen Of The Valley Medical Center (Napa, CA)
**Ronald Reagan UCLA Medical Center (Los Angeles, CA)
*Scripps Green Hospital (La Jolla, CA)
Scripps Memorial Hospital Encinitas (Encinitas, CA)
Scripps Memorial Hospital La Jolla (La Jolla, CA0
Scripps Mercy Hospital San Diego (San Diego, CA)
Including: Scripps Mercy Hospital Chula Vista (Chula Vista, CA)
Sharp Chula Vista Medical Center (Chula Vista, CA)
St. Jude Medical Center (Fullerton, CA)
Stanford Hospital and Clinics (Stanford, CA)
*Sutter Roseville Medical Center (Roseville, CA)
**UCLA Medical Center, Santa Monica (Santa Monica, CA)
UCSD Medical Center – Hillcrest (San Diego, CA)
UCSF Medical Center at Parnassus (San Francisco, CA)
Including: UCSF Medical Center at Mount Zion (San Francisco, CA)
*Good Samaritan Medical Center (Lafayette, CO)
*Lutheran Medical Center (Wheat Ridge, CO)
North Colorado Medical Center (Greeley, CO)
**Porter Adventist Hospital (Denver, CO)
**Poudre Valley Hospital (Fort Collins, CO)
Sky Ridge Medical Center (Lone Tree, CO)
**University of Colorado Hospital – Anschutz Inpatient Pavilion (Aurora, CO)
Click here for the complete list.
According to Healthgrades.com:
(*)America’s 50 Best Hospitals™ represent the top 1% of hospitals in the nation for consistently providing overall clinical excellence across a broad spectrum of conditions and procedures year over year.
(**)America’s 100 Best Hospitals™ represent the top 2% of hospitals in the nation for exhibiting clinical excellence year over year. America’s 250 Best Hospitals™ represent the top 5% in the nation for overall clinical excellence for the current year.
America’s 250 Best Hospitals™ represent the top 5% in the nation for overall clinical excellence for the current year.
The Move to Kronos “Flash Free” is Underway – Is Your Organization Ready?
Since Adobe’s announcement regarding the termination of support for Flash by the end of 2020, many major technology players and most browsers have begun to transition to HTML5. This year, Microsoft will disable Flash by default in both Microsoft Edge and Internet Explorer.
Kronos is no exception in the move to the new standard. The company’s work to remove Flash components from its Workforce Central platform v8.1 are underway: v8.1.3 made its debut in December 2018, which represented Phase I of the move to Flash-free Workforce Central. 2019 will mark the completion of Phase II. Most organizations using v8.1.3 will be Flash free; clients using the staffing widget and process manager requests will be Flash free by end of 2019.
Kronos has stated that it has no plans to remove Flash from previous Workforce Central versions (6.2, 6.3, 7.0, and 8.0). This results in two viable options for clients using Workforce Central versions affected by this change:
Option 1: Upgrade to Flash-free WFC v.8.1.3
Option 2: Transition to Kronos Workforce Dimensions
With the above in mind, both Kronos and Workforce Insight are strongly recommending that clients quickly begin planning their approach to upgrading Kronos systems currently in place to prepare for the critical changes coming.
With these changes imminent, has your organization considered the impact to employees and your investments in Kronos technology?
“The transition away from Flash and its impact on Kronos systems and employees provides the perfect time to take a fresh look at your organization’s overall Kronos technology roadmap,” says Kyle Page, who oversees Workforce Insight’s Kronos Practice.
“All too often our clients discover that their original configuration no longer aligns with their changing business needs. With the right guidance, customers can evaluate how to leverage the full power and functionality of Kronos today and in in the future – with minimal disruption.”
As a leading Kronos Workforce Central and Dimensions partner and trusted technology advisor, Workforce Insight can guide your organization through a seamless Flash-free transition. Whether you’re making the move to Dimensions or considering upgrading Workforce Central, we can help you navigate your options. Our Kronos experts have developed a streamlined Upgrade Review Program to help clients construct a Kronos technology roadmap with a personalized timeline aligned with your business needs – ensuring the longevity, support, and continued functionality of your Kronos system.
Whatever stage you’re at, Workforce Insight can help you succeed. Contact us today to find out more about Flash-free Workforce Central, and how we can help your organization make a smooth transition to the future of Kronos technology.
Manufacturing in 2019: Key Industry Insights
2019 is well underway, and there are a number of industry-related issues, technological trends, and economic factors that will impact manufacturing labor models and shape workforce strategies in the coming year and beyond. Workforce Insight’s manufacturing experts have selected four resources that provide key insights, including an in-depth look at topics driving the future of manufacturing workforce management and manufacturers’ perspectives on the direction of the industry.
This survey, conducted by the National Association of Manufacturers (NAM) on a quarterly basis since 1997, captures the responses of 539 diverse manufacturers from across the country on a variety of industry-related issues and presents overall predictions on industry activity growth. (Source: NAM)
This piece surveyed 800 executives and 1,200 employees for perspectives on the move toward automation. One key takeaway: organizations using several automated processes that strategically managed the change with full-scale upskilling programs report higher levels of productivity. (Source: Capgemini Research Institute)
This survey of 100 U.S.-based automotive executives provides viewpoints on the United States-Mexico-Canada Agreement (USMCA), highlighting areas such as effects on the workforce, payroll and production costs, and consumer pricing. (Source: IndustryWeek)
This article discusses manufacturing’s move toward “Industry 4.0” (the current trend of automation and data exchange in manufacturing technologies) and practical steps manufacturers should take now to get ahead of an anticipated manufacturing workforce shortfall. (Source: Forbes Manufacturing)
Learn about our manufacturing workforce management solutions and how we help manufacturers optimize their workforce strategies to thrive in today’s global market.
2019 Healthcare Topics & Trends – 4 Helpful Resources
2019 is here, and there is more on the healthcare workforce management horizon this year than ever before. Workforce Insight’s healthcare workforce management experts have selected four articles that identify trending topics and what’s in store for the year ahead. Take a peek at AI’s growing role in hospitals and health systems, explore new ways to promote engagement and combat employee burnout, and get the latest forecast for major areas within the healthcare industry.
Explore 8 key areas to watch in the coming year impacting the healthcare landscape, including AI platforms across select healthcare workflows and the Analytics shift from Big Data to more meaningful Small Data.
(Source: Forbes Healthcare)
This study, focused on 80,000 healthcare professionals from 40 healthcare systems nationwide, provides insights that can help providers construct informed solutions and strategies to combat employee burnout.
(Source: Harvard Business Review)
This piece highlights the programs and initiatives of 10 named hospitals and health systems that create a culture focusing on the well-being of its workforce in order to provide the best care for its patients.
(Source: Becker’s Hospital Review)
This report uses HIMSS Analytics research to examine the current state of several areas of healthcare technology and explore emerging future-state trends. (Source: Healthcare IT News)
Learn about our healthcare workforce management and analytics solutions and how we’re helping leading healthcare providers align their workforce strategy with the changing business landscape.
KronosWorks 2018: Event Highlights
KronosWorks 2018 wrapped up yesterday in Las Vegas. This year’s four-day conference attracted more than 3,000 attendees, including Kronos customers and user organizations, Kronos executives and SMEs and Kronos partners. As a leading Kronos Workforce Dimensions® and Workforce Central® partner, Workforce Insight was among a select group of partners, including Facebook, IBM, and Microsoft, who released innovative applications and product extensions leveraging the Kronos D5 platform. Learn More: Workforce Insight Launches New Kronos Workforce Dimensions Application
KronosWorks 2018 Opening General Session and Conference Highlights
KronosWorks 2018 kicked off with an opening session hosted once again this year by technology expert and Emmy Award-winning TV personality Katie Linendoll and headlined by Kronos CEO Aron Ain. The session, streamed live across the globe, focused on the “future of work,” and Kronos’ vision for creating a user-tailored work experience driven by better use of data through emerging technologies and the cloud. Kronos used the session to debut its AIMEE AI engine, which leverages AI and machine learning technology to drive smarter, data-focused business decisions for Kronos clients.
Technical Kronos product knowledge sessions, general and industry-focused networking opportunities, panel discussions, and breakout sessions rounded out the event, topped off by a special customer appreciation event featuring a performance by GRAMMY Award-winner Kelly Clarkson.
Workforce Insight – Celebrating 12-Year Kronos Partnership
Workforce Insight was thrilled to be celebrating 12 years of Kronos partnership success at KronosWorks and being recognized for consistently delivering world-class satisfaction. Workforce Insight enjoyed sharing Kronos customer success stories and engaging with organizations across industries to explore challenges companies are facing amid today’s rapidly-changing business and technology landscapes. Learn More: Common Questions Kronos Customers Are Asking
Since 2006, Workforce Insight has been guiding Kronos healthcare, manufacturing and retail customers throughout their workforce management journey, helping identify key performance improvement areas and enabling structures that drive ongoing success.
We continue to forge longstanding relationships with leading organizations, consistently achieving world-class customer satisfaction rankings for the work we perform. Contact us to learn how we can help your organization succeed.
Workforce Insight Launches New Kronos Workforce Dimensions Application for Healthcare
Workforce Insight, a world leader in workforce management and analytics services and a Kronos Workforce Dimensions® and Workforce Central® partner, announced the release of its new Clinical Ancillary Staffing Solution. The application, which is now featured on the Kronos Marketplace, helps healthcare providers improve productivity and workflow for clinical ancillary departments, such as Rehab Services (PT, OT, Speech), ECHO, Respiratory, and Diagnostic Imaging.
“We are thrilled to be a Kronos Workforce Dimensions Technology Partner,” said Russ McTyre, Workforce Insight’s Senior VP of Analytics. “The release of this application is the first of many innovative extensions and analytics use cases on the horizon. Client demand for niche analytics and turn-key solutions has never been stronger as customers seek more rapid speed-to-value from data to impact how their workforce and their businesses perform.”
Workforce Insight’s industry experts have spent the last 12 years helping customers tackle some of the most complex workforce and business challenges across very specific domains, including healthcare, manufacturing, retail, financial services and public sector.
“As trusted industry advisors, we make compelling insights actionable while leveraging our clients’ existing technology,” said Shelley Simkins, MSN, MBA, Principal/Nurse Executive with Workforce Insight. “Our Kronos extension was built to address common challenges that clinical ancillary departments face as they seek to improve workflow and eliminate barriers impacting the productivity of individual clinicians.”
Workforce Insight Lends Kronos Expertise, Connects with Kronos Customers at KronosWorks 2018
Workforce Insight is gearing up for next week’s KronosWorks 2018 conference, which will run from November 4-7 at the Aria Las Vegas. This year’s event will attract more than 3,000 attendees, showcasing high-profile keynote speakers, panel discussions, breakout sessions, and product demos, in addition to networking events to help link attendees with colleagues, peers, and Workforce Insight Kronos experts.
Workforce Insight is proud to be a featured sponsor for this year’s KronosWorks event, which is expected to focus on trending workforce management topics and emerging Kronos system capabilities. With this in mind, Workforce Insight’s team of Kronos workforce advisory consultants and analytics experts will be onsite to connect with Kronos customers, providing insights on achieving workforce management success by leveraging best-practice, people-focused strategies along with the latest in Kronos technology.
As a trusted Kronos advisor, Workforce Insight has helped organizations across the healthcare, manufacturing & logistics, and retail & services industries implement and optimize Kronos systems. With a comprehensive set of services that span workforce management domains, including scheduling & staffing, time & attendance, labor cost & productivity management, Workforce Insight brings more than 12 years of success in delivering high-impact results for enterprise clients.
As the leading Kronos services provider and a Kronos Workforce Dimensions and Workforce Central Partner, Workforce Insight helps organizations create a clear path to workforce management success. Using best practices and proprietary tools, such as our WorkforceIQ™ Optimization Framework for Kronos customers, we help organizations uncover both immediate and long-term savings and build a Kronos Optimization Roadmap that helps clients get the most from their investment in Kronos technology.
Looking to implement or optimize your Kronos system, but don’t know where to start? Wondering whether Dimensions is the best next step for your organization, or when to make the switch? Do you want to get more from Workforce Analytics? Workforce Insight can help. Visit us at KronosWorks Booth #512 – or contact us online – to learn more.
The Kronos Retail & Hospitality Executive Summit held on Hilton Head Island, SC, drew a large number of retail and hospitality industry leaders and executives representing Kronos clients from across the nation. The event, in its 19th year, featured keynote speakers, panel discussions, breakout sessions, and informational forums around Kronos solutions and product roadmaps, as well as social events.
Big Data, Labor Analytics & Artificial Intelligence (AI)
While this year’s event covered a variety of retail and hospitality industry and workforce management topics, Artificial Intelligence (AI), big data, and analytics were a trending subject throughout the three-day summit. The key topic areas tied into the Kronos Dimensions platform and highlighted AI’s role in predictive forecasting and scheduling, and focused on the significance of labor analytics. for retailers.
Workforce Insight’s analytics-related discussions with attendees centered on low investment “quick wins” and strategies for leveraging Kronos labor data – across versions and platforms – to optimize scheduling, improve profitability, drive customer engagement, and to demonstrate adherence with complex labor law requirements at the federal, state and local levels.
Kronos Dimensions – Transition Highlights
Another topic that continues to dominate the discussion among Kronos clients is the transition to the Dimensions platform, which also shared the spotlight at this event. Kronos and Brookstone, a Dimensions lighthouse client, joined together to talk about the new platform and its advantageous effects on Brookstone’s business, while other sessions focused on Workforce Central and Workforce Ready, with an additional look at Kronos product roadmaps and a glimpse into future functionality and capabilities.
What We Heard from Retail & Hospitality Customers
As a proud sponsor and longstanding Kronos partner, Workforce Insight was onsite taking part in the event and fielding questions on the minds of retailers – many of which had common threads around both analytics and transitioning to Dimensions. A significant number of retailers are contemplating whether and when to make the move to the new platform, or wanting to know the value they can get from their current system in the time before transition. Retailers are also interested in how their organizations can best profit from analytics now, taking advantage of the labor data visibility, it can provide, regardless of their current version or intended transition roadmap.
Workforce Insight – 12+ Year Kronos Partner & Trusted Advisor
Amid the buzz of excitement related to the Dimensions Platform, Workforce Insight is commonly engaged by retailers to help evaluate their organization’s Dimensions readiness, to explore ways to leverage analytics sooner rather than later with minimal investment, and to identify change management needs associated with future transitions. As a longstanding Kronos Gold and Kronos Connect partner, as well as one of the first partners to be trained directly by Kronos on the Dimensions platform, Workforce Insight has answers to the common questions that come along with the move to Dimensions and how to harness the power of analytics in ways that are specifically tailored to your organization. Our retail/hospitality workforce management and analytics experts can help you validate or revitalize your workforce management roadmap, formulating a customized future state plan based on the specific needs and requirements of your business. Contact us today to see how we can help your organization succeed.
Workforce Insight to Participate in Centricity LIVE 2018
Workforce Insight is pleased to announce its sponsorship participation in Centricity LIVE 2018, taking place at Caesar’s Palace in Las Vegas, NV, from May 16-18.
As a long time API Healthcare Software implementation partner and user conference participant, Workforce Insight looks forward to an exciting lineup of keynote speakers, thought leadership sessions, networking opportunities, and review of the latest API Healthcare technology innovations.
The Workforce Insight team will be on-site engaging with API Healthcare clients, including executives and leaders from academic medical centers, hospitals and health systems, as we proudly celebrate more than 10 years as an API Healthcare implementation services partner. For the last decade, Workforce Insight has acted as a trusted advisor for API Healthcare clients, earning world-class customer satisfaction rankings as we help providers implement and optimize API Healthcare technology, and related staffing, scheduling, timekeeping and pay practices.
Our healthcare workforce management and technical experts have deep experience with API Healthcare solutions. We not only help our clients stay abreast of the latest solution capabilities to get the most from their investment, but offer holistic services that work in tandem with API Healthcare solutions. Visit us in Vegas to learn how our WorkforceIQ™ Optimization Framework provides healthcare executives with valuable insight and visibility into their organization’s greatest opportunities for transforming workforce operating models, systems and processes to reduce costs and optimize labor productivity, without sacrificing patient care or staff satisfaction.
Is your organization looking to implement API Healthcare technology, or optimize workforce management practices? Come visit Workforce Insight at this year’s Centricity LIVE event or contact us to discover how we have guided many satisfied healthcare clients through their workforce management initiatives, and how we can help your organization realize ongoing returns on its API Healthcare investment.
Workforce Insight to Sponsor 19th Annual Kronos Retail & Hospitality Executive Summit
The Kronos 2018 Retail & Hospitality Executive Summit gets underway this week on May 15. The event, in its 19th year, is expected to draw more than 200 retail leaders and Kronos retail clients from across the country. The three-day summit will feature guest speakers, general industry-focused and thought leadership sessions, and interactive Kronos product discussions, as well as social activities and networking opportunities.
The spotlight this year is on big data and labor analytics. Key conversations at this year’s summit are expected to center on how analytics can be used to push the retail industry forward, helping retail organizations harness data at multiple levels to pinpoint opportunities for ongoing performance enhancement.
Workforce Insight is a proud sponsor of this year’s Kronos Retail & Hospitality Executive Summit. Representatives from our Retail Workforce Management & Analytics Practice will be onsite talking to retailers about how we help customers get the most out of Kronos Analytics, leveraging our WorkforceIQ™ Optimization Framework and our Analytics Center of Excellence (ACE) for Kronos to drive more value from investments. From implementation and beyond, our retail analytics experts set retailers up for long-term success by helping establish customized KPIs and dashboards, setting performance targets at multiple levels, and operationalizing and measuring improvement—while providing the foundation for a data-driven culture to ensure ongoing return on the organization’s Kronos Analytics investment.
As a Kronos Gold Partner and trusted Kronos advisor since 2006, Workforce Insight is the leading Kronos implementation, optimization, and analytics services provider. We have helped more than 250 Kronos clients implement and optimize solutions, including Kronos Analytics, and have formed solid, long-term business relationships with our retail clients to help them realize sustained peak value from their Kronos solutions. We have led some of the largest Kronos initiatives to-date for some of the world’s most recognizable retail brands and have consistently earned world-class customer satisfaction ratings for the services we provide to our Kronos retail clients.
Is your organization considering implementing or optimizing Kronos Workforce Analytics, or wondering where to start in order to get the most out of the Kronos system already in place? Come see our team at the 2018 Kronos Retail Executive Summit event or contact us to learn more about how we employ our Kronos Analytics expertise in the retail sector to help our clients achieve meaningful results.
Kronos 2018 Manufacturing Executive Summit
The Kronos 2018 Manufacturing Executive Summit will kick off this week on May 9th. Representatives from than 100 Kronos manufacturing client organizations are expected to attend the event, which will be comprised of networking opportunities, breakout sessions, and panels on a variety of topics around workforce management tools and strategies and Kronos solutions.
The summit will feature discussions on labor analytics, workforce management technology best practices, and Kronos technology in the manufacturing industry—such as Dimensions readiness and what’s new and upcoming in Workforce Ready. This year’s event also highlights the importance of employee engagement, with sessions that take a close look at employee-centered strategies as a differentiator, and the importance of an engaged workforce in drawing next-generation talent to help organizations succeed on a global level.
Workforce Insight continues to be a proud sponsor of the Kronos Manufacturing Executive Summit. Our Manufacturing team will be in attendance at this year’s event, connecting with manufacturing organization leaders to discuss industry trends and challenges that impact an organization’s workforce management strategy, and to answer common questions Kronos customers are asking about issues such as cloud readiness, achieving a seamless Dimensions migration, and leveraging analytics to drive value for their businesses. Our manufacturing experts will share best practices and insights on how to make the right decisions around optimizing Kronos technology to achieve workforce management success amidst a backdrop of changing goals, requirements, and new opportunities, and discuss how Workforce Insight’s innovative proprietary tools, including our WorkforceIQ™ Optimization Framework and Analytics Center of Excellence (ACE) for Kronos, can help.
As Kronos Gold Partner, leading Kronos implementation and optimization services provider, and trusted Kronos advisor since 2006, Workforce Insight brings unmatched experience supporting complex Kronos projects in the manufacturing sector. Our Kronos project teams are comprised of Kronos experts and manufacturing industry SMEs with comprehensive knowledge and unmatched experience with Kronos solutions. We have a long history of proven success in delivering a full spectrum of services and support to help manufacturing industry clients achieve the optimal adoption of their Kronos workforce management systems, earning world-class customer satisfaction ratings for the services we provide.
Is your organization considering implementing or upgrading Kronos technology, or looking to optimize Kronos systems to realize ongoing ROI? Visit with our team at the 2018 Kronos Manufacturing Executive Summit event, or contact us to see how we employ our industry knowledge, workforce management leadership, and Kronos expertise to help our clients achieve results.
WorkForce Software Vision 2018: Recap, Review & Event Highlights
Workforce Software’s 2018 Vision user conference wrapped up this week in Phoenix. This year’s event was a notable success, drawing a large number of attendees that included current and prospective WorkForce Software users, WorkForce Software executives, partners, service providers, and sponsoring firms.
Keynote Speaker & 2017 Highlights
The event featured keynote speaker and WorkForce Software CEO Mike Morini, whose 2017 year in review revealed WorkForce Software had signed 125 new customers in 2017, including an increasing number of large international companies with complex solution requirements. Morini emphasized the company’s focus on putting customer interests first to help organizations facilitate time and attendance and scheduling and improve compliance to achieve workforce management goals.
Impressive success stories in this regard were interspersed throughout this event. Morini put the spotlight on global retailer Walmart, whose health and wellness division has made WorkForce Software its workforce management system of choice, and several breakout sessions were dedicated to other large and well-known clients, such as Hallmark, who has been able to drastically reduce payroll costs and achieve significant ROI after implementing WorkForce Forecasting & Scheduling.
WorkForce Suite Product Roadmap Update
WorkForce Software’s Joe Ross, Vice President, Global Product Management, also played a big role in this year’s event, outlining the company’s projected roadmap for its WorkForce Suite and revealing recent release highlights. Some of these included the Crew Management feature mobile app and productivity tracker for field workers; Absence Compliance Tracker enhancements such as ADA reasonable accommodation tracking and multiple-document email capabilities, and an employee self-service mobile app for swapping scheduled shifts with manager approval.
Guest Keynote Speaker
Guest keynote speaker Margie Warrell, author of “Find Your Courage” and “Make Your Mark” rounded out the event with a motivational message for attendees, and sessions throughout the course of the event included thought leadership around today’s most pressing workforce management challenges, highlighting the importance of compliance with evolving labor laws and upcoming regulations, as well as women’s leadership in the workforce.
10+ Year Partner & Event Sponsor – Workforce Insight
Workforce Insight—a Silver Sponsor of this year’s event and a sponsoring supporter of the Vision conference since the event’s inception in 2010—was an active participant at the conference, connecting with past and present clients, colleagues, and WorkForce Software service and delivery teams. Our WorkForce Software technology SMEs, industry experts, and workforce management professionals heard workforce management challenges firsthand from attendees representing a variety of organizations at varying stages in their workforce management journeys, shared insights on implementation best practices, and discussed workforce management trends and strategies for achieving long-term goals.
As a WorkForce Software partner and implementation and advisory services provider for more than 10 years, Workforce Insight has led many organizations throughout their WorkForce Software implementation and optimization initiatives, providing expert industry knowledge and tools, such as our WorkforceIQ™ Optimization Framework, which helps identify key performance improvement areas and structure a big-picture strategy for ongoing workforce management success. We have done so for many well-known businesses and brands, forging longstanding business relationships with our clients and continuing to achieve world-class customer satisfaction rankings for the work we perform.
Is your organization considering implementing a new WorkForce Software solution or upgrading WorkForce Software solutions already in place? Contact us to learn how we help organizations seamlessly implement and optimize WorkForce Software solutions, offering a comprehensive range of services from implementation, testing support, tailored change management and system training services, to post-deployment support and beyond.
Download: A Day in the Life of an Engaged Healthcare Employee
Read how to avoid the turnover crisis in the healthcare industry by taking a walk through a day in the life of an engaged nurse who uses Digital Workplace tools. Download the most current collaboration between WorkJam and Workforce Insight, A Day in the Life of an Engaged Healthcare Employee, to learn how health systems and other healthcare organizations are using a Digital Workplace to prevent attrition, increase productivity, and improve patient care.
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Workforce Insight’s WorkforceIQ™ Optimization Framework
Since our beginnings in 2006, Workforce Insight has helped hundreds of clients across a wide variety of industries, including large and well-known organizations in the healthcare, retail, manufacturing, and services sectors. Many of these clients had made major workforce management investments, but were struggling to know where to start or how to make the most of their people and technology to help their businesses thrive.
For 12 years, we have acted as a trusted workforce management advisor to our customers, providing sound, product-neutral advice to help clients achieve ongoing success with their workforce management initiatives and realize the return on the investments they have made. Workforce Insight’s WorkforceIQ™ Optimization Framework is the end result of this experience: a formalized, client-focused approach based on our long history of experience helping our clients transform workforce operating models, systems, and processes to reduce costs and optimize labor productivity.
Using WorkforceIQ™ Surveys and stakeholder and departmental feedback in combination with organizational labor data analysis by skilled workforce management professionals and industry experts, WorkforceIQ™ helps uncover gaps and pinpoints areas for change that can bring the highest level of positive impact toward an organization’s workforce management goals. With these insights in mind, Workforce Insight teams work with organizations at the executive level to identify and validate workforce management priorities, and then work collaboratively with clients to construct a clear-cut, realistic timeframe in which to carry out recommended actions.
Workforce Insight’s WorkforceIQ™ Optimization Framework is a foundational asset across industries, helping organizations optimize the management of their workforces by providing clear visibility to greatest opportunities for improvement—including both “quick-wins” and areas for high-potential, long-term gain. We have helped hospitals uncover millions in hidden savings and lower operating costs while maximizing the quality of patient care; helped retailers boost conversion and deliver a vastly improved customer experience; and helped manufacturers identify efficiency gaps to heighten productivity while minimizing compliance risk. Learn more about how WorkforceIQ™ has helped our customers, and how your organization can benefit from the many workforce optimization successes we’ve helped achieve for numerous clients we’ve served.