Race has held numerous pivotal role across more than a decade with Workforce Insight dedicated to delivering the highest level of service to clients throughout their HCM and WFM journey, working collaboratively to establish and consistently achieve efficiency and performance targets. Mike’s unwavering focus on customer objectives and shared success has helped Workforce Insight earn a world-class reputation for service delivery excellence. With a career that spans more than 20 years, Mike brings a unique blend of workforce management expertise from both customer and vendor perspectives, including experience leading technology initiatives as a client-side project manager as well as serving as Director of Implementation and Technical Services for a labor management technology firm, where he managed the delivery of workforce management solutions and large team of global consultants. Mike holds a B.S. in Computer Systems from the University of Phoenix, as well as a Master Training Specialist certification with the United States Navy.