The 2020 Kronos Healthcare Summit Kicks Off: Scottsdale Event Highlights

The 2020 Kronos Healthcare Summit kicked off last week in Scottsdale, AZ, drawing healthcare leaders and Kronos healthcare customers from across the country.  As a trusted Kronos Partner since 2006 and advisor to more than 200 healthcare organizations, Workforce Insight was a proud sponsor of this year’s Kronos Healthcare Summit, which focused on workforce optimization and the advancement of digital technology.

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The agenda for this year’s Kronos Healthcare Summit included presentations and panel discussions spotlighting recognized healthcare leaders including the Cleveland Clinic, Intermountain Health, and Holland Home, centered on digital technology’s role in changing providers’ approach to workforce optimization.


Cleveland Clinic’s Workforce Optimization Office

Most notable was the vibrant discussion around the Cleveland Clinic’s Workforce Optimization Office. Presented by Cleveland Clinic leaders Chris Soska, Executive Director of Enterprise Workforce Optimization & COO, and Irena Sobkiv, Director of Enterprise Workforce Optimization, the concept and evolution of the organization’s development of a centralized model for managing workforce strategy and systems was compelling and led to a lively exchange among attendees. Issues spurring the Workforce Optimization Office initiative resonated with many providers who have recognized the challenges around workforce management (WFM) and human capital management (HCM) silos and the resulting struggle to meet performance targets and goals for employee and patient satisfaction.

Contact us to explore participation in upcoming Kronos Healthcare Summits in Florida or New York (Seating is Limited).


As World Leaders in Workforce Optimization, our healthcare experts currently work with leading healthcare providers –  including some of the nation’s largest hospitals and health systems –  to optimize workforce models and strategies.


Learn how leading healthcare organizations are partnering with Workforce Insight to transform common HCM and WFM silos into an efficient, best-in-class operating model – optimizing workforce governance, analytics, processes and technology to fully leverage their Kronos investment and enable engaged cultures of continuous improvement.