“There is no way we could have optimized and made the progress we did this year on both strategic goals and tactical execution without the ACE Model.”
– Financial Planning & Budget Director  

ANALYTICS CENTER OF EXCELLENCE (ACE) FOR KRONOS

Optimize Your Investment in Kronos Analytics

Workforce Insight’s Analytics Center of Excellence (ACE) was developed in collaboration with Kronos customers in response to growing demand for an optimization model that supports organizations through all stages of analytics adoption to drive operational and financial improvement.

The components of ACE embed analytics and industry best practices in a proven structure to address the most common challenges providers face throughout their analytics journey, from initial strategic planning through operational deployment and continuous enablement and adoption.

ANALYTICS STRATEGY & PLANNING

Analytics Assessment – initial and ongoing assessment of existing Kronos Analytics system use/adoption, linkage to outside data sources, and analysis of WFM Data

Strategic Analytics Planning – identification of prioritized business use cases, vision/guidance on “what’s possible”, and related value/success criteria

KPI & Performance Target Definition for Performance Dashboard – guidance on KPI identification and definition of performance metrics and targets by department and/or functional area

OPERATIONAL DEPLOYMENT OF KRONOS ANALYTICS

Operationalization & Deployment of Performance Dashboard including department level targets, metadata driven metrics (client-defined) and drill-down functionality for root cause analysis

Priority Triage/Access to analytics consultants, familiar with client configuration, serving as liaison with Kronos Global Support

Analytics Asset Library – access to pre-developed dashboards, reports and turn-key analytics assets as extensions to client system

User-Initiated Reports and Data Visualizations – dashboards, custom metrics and attributes (includes requirements definition, functional & technical specifications and testing assistance)

Analytics Functionality Expansion – including third-party data integration, ETL enhancements, system and process automation

ENABLEMENT & SUSTAINABILITY OF KRONOS ANALYTICS

Progress Assessment/Adaptation – Ongoing goal attainment review in comparison to pre-defined success criteria, response to trends/findings, and next-stage prioritization along the analytics journey

Analytics Best Practices – guidance on best practice use of analytics-driven strategies to balance goals for cost, quality, and satisfaction

Power User Training & Guidance – enabling internal support of client-specific system, understanding of business logic driving metric calculations, effective use of ad hoc reporting and data visualizations

ACE Peer Forum – access to vibrant forum of industry leaders/peers exchanging successful use cases, lessons learned and strategies for leveraging Kronos Analytics to drive value

ANALYTICS CENTER OF EXCELLENCE (ACE)

Optimize Your Investment in Kronos Analytics

Workforce Insight’s Analytics Center of Excellence (ACE) was developed in collaboration with Kronos customers in response to growing demand for an optimization model that supports organizations through all stages of analytics adoption to drive operational and financial improvement.

The components of ACE embed analytics and industry best practices in a proven structure to address the most common challenges providers face throughout their analytics journey, from initial strategic planning through operational deployment and continuous enablement and adoption.

STRATEGY & PLANNING

ANALYTICS STRATEGY & PLANNING

Analytics Assessment – initial and ongoing assessment of existing Kronos Analytics system use/adoption, linkage to outside data sources, and analysis of WFM Data

Strategic Analytics Planning – identification of prioritized business use cases, vision/guidance on “what’s possible”, and related value/success criteria

KPI & Performance Target Definition for Performance Dashboard – guidance on KPI identification and definition of performance metrics and targets by department and/or functional area

OPERATIONAL DEPLOYMENT

OPERATIONAL DEPLOYMENT OF KRONOS ANALYTICS

Operationalization & Deployment of Performance Dashboard including department level targets, metadata driven metrics (client-defined) and drill-down functionality for root cause analysis

Priority Triage/Access to analytics consultants, familiar with client configuration, serving as liaison with Kronos Global Support

Analytics Asset Library – access to pre-developed dashboards, reports and turn-key analytics assets as extensions to client system

User-Initiated Reports and Data Visualizations – dashboards, custom metrics and attributes (includes requirements definition, functional & technical specifications and testing assistance)

Analytics Functionality Expansion – including third-party data integration, ETL enhancements, system and process automation

ENABLEMENT & SUSTAINABILITY

ENABLEMENT & SUSTAINABILITY OF KRONOS ANALYTICS

Progress Assessment/Adaptation – Ongoing goal attainment review in comparison to pre-defined success criteria, response to trends/findings, and next-stage prioritization along the analytics journey

Analytics Best Practices – guidance on best practice use of analytics-driven strategies to balance goals for cost, quality, and satisfaction

Power User Training & Guidance – enabling internal support of client-specific system, understanding of business logic driving metric calculations, effective use of ad hoc reporting and data visualizations

ACE Peer Forum – access to vibrant forum of industry leaders/peers exchanging successful use cases, lessons learned and strategies for leveraging Kronos Analytics to drive value

PERFORMANCE DASHBOARD

Performance Dashboards are designed and deployed in Kronos Analytics for ACE Members, embedding customized KPIs and performance targets to monitor and drive ongoing operational and financial improvement.

Quick Wins

Explore how analytics and industry experts help ACE Members prioritize use cases, uncover hidden savings and drive ongoing value from Kronos Analytics.

WHY CLIENTS CHOOSE ANALYTICS CENTER FOR EXCELLENCE (ACE) FOR KRONOS

Priority Access to Analytics Experts

ACE members receive priority access to Kronos Analytics experts who are familiar with each client’s unique analytics configuration, troubleshooting and serving as liaison with Kronos Global Support.

ROI Forecasts, KPIs & Targets

Workforce management and analytics experts collaborate with ACE clients to develop their analytics strategy and ROI forecasts, prioritizing the most impactful use cases, defining KPIs and setting performance targets.

Industry Best Practices

ACE Members gain insight into the full value and power of Kronos Analytics, exploring what’s possible, discovering best practice use cases and learning from peer success and lessons learned.

Analytics Optimization Framework

ACE provides members with ongoing goal attainment review, exploration of trends/findings, and next-stage prioritization along the analytics journey with guidance on strategies that balance goals for cost, quality, and satisfaction.

Custom Dashboards & Analytics Assets

In addition to customized performance dashboards, ACE clients have access to pre-built dashboards, visualizations, reports and turn-key analytics assets as extensions to their Kronos system.

Employee/Field Level Adoption

ACE analytics and industry experts help organizations gain employee trust in the quality of data, making it easier to digest and act upon – transforming employees into believers and champions of data-driven initiatives while providing knowledge transfer.

Building Data Driven Cultures of Continuous Improvement

Learn how leading organizations and Kronos customers are putting analytics at the center of their culture and strategy, empowering employees with evidence-based decision support, and accelerating performance improvement with the Analytics Center of Excellence for Kronos and customized performance dashboards.

Facility President

“The ability to make this actionable for managers is Game Changing!”

VP, Finance

“Within 3 clicks I’m able to identify negative cost trends that will help us eliminate waste.”

Nurse Leader

“I have visibility to metrics by employee that I’ve always wanted – the snapshot view of absences saves me hours.”

VP, Productivity

“We can now drill into the highest impact areas by department and employee to drive out waste without impacting care.”

Regional CFO

“Direct access to Kronos analytics gurus and healthcare best practices is invaluable in helping drive continuous ROI.”