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ABOUT US

People First Approach

People First Approach

Workforce Insight believes in a People First Approach. We believe that people are the most important asset of any organization.

Holistic Framework

Our proven framework helps clients leverage people-centered strategies to optimize performance – aligning technology, analytics and workforce strategy to drive and sustain success.

Optimization 3 lens
Workforce Management depth

Workforce Management Depth

Services and capabilities leverage deep workforce management expertise:

•  Scheduling & Staffing
•  Labor Cost & Productivity Management
•  Timekeeping & Pay Practices
•  Labor Forecasting & Budgeting
•  HCM-WFM Advisory

Core Capabilities

IMPLEMENTATION

technology

Technology

WFM implementation experts deploy your solution leveraging proven project management, training and change management strategies to deliver efficient and successful adoption.
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OPTIMIZATION

advisory

Advisory

Industry experts leverage their experience to support your organization with best practices, tools, and strategies to drive and sustain success managing your workforce.
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analytics

Analytics

Analytics experts deploy, customize and optimize your workforce analytics solutions to enable data driven cultures of improvement.
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Customer Satisfaction

Driving Value for our Clients

Lean Hospital Recognizes $24M in untapped performance improvement through more effective Workforce Management
Midwestern University Hospital Leverages WorkforceIQ™ to Drive $2.3M in Savings
Community Hospital Uncovers $4.3M in Labor Cost Savings without Risking Quality of Care
Healthcare System Offsets Margin Pressure, Targets $29M in Labor Savings with Optimized Workforce Model
Fortune 500 Global Services Provider Aligns Staffing with Demand and Identifies 5% Labor Cost Savings
Leading Retail Chain Optimizes Scheduling to Improve Customer Experience and Conversion
Retailer Leverages Analytics to Drive Optimal Staffing Ratios & Boost Conversion
Large International Retailer Leverages Analytics to Enable Scheduling Optimization & Profit Improvement
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Meet our Executive Team

Tony Santora
Tony Santora
Chief Executive Officer
Don Giffels
Don Giffels
Chief Strategy Officer
Roger Metz
Roger Metz
Chief Financial Officer
Mike Race
Mike Race
SVP, Delivery
Russ McTyre
Russ McTyre
SVP, Analytics

OUR NEWS

Download:  A Day in the Life of an Engaged Healthcare Employee

Download:  A Day in the Life of an Engaged Healthcare Employee Read how to avoid the turnover crisis in the healthcare industry by taking a walk through a day in the life of an engaged nurse who uses Digital Workplace tools. Download the most current collaboration between WorkJam and Workforce Insight, A Day in the ...

Six Elements of a Successful Retail Labor Scheduling Implementation

As brick and mortar retailers evolve to adapt in a competitive online marketplace, the need for an engaged, properly trained, and effectively scheduled workforce has never been more critical. Despite today’s wide range of retail-focused technology and its role in an organization’s growth, a retailer’s workforce is still its biggest asset in the effort to differentiate the brand, drive customer satisfaction and boost conversion. In order to best utilize such an asset, many retailers are moving toward investing in robust labor scheduling software applications to optimize scheduling.

Staffing & Scheduling Optimization: Common Problem Areas

In an industry where people are undoubtedly a provider’s strongest focus and greatest asset, ensuring the best frontline talent is available to provide highest quality care to its patients should be a top priority. While many providers recognize the value of workforce management and its potential for helping healthcare organizations successfully achieve their mission and vision within the communities they serve, without the right approach to staffing and scheduling, challenges arise.

Workforce Insight Gears up for Workforce Software Vision 2018 Conference

The Workforce Insight team is looking forward to the 2018 Workforce Software Vision 2018 Conference, which runs from April 30 - May 2 in Phoenix, AZ. The event will feature keynote speakers and panel discussions, breakout sessions and product demos, as well as networking events to help link attendees with peers, WorkForce Software SMEs, Workforce Insight workforce management experts, and others in the workforce management industry.

Testimonials

I have been very impressed by Workforce Insight consultants. They are extremely knowledgeable and very easy to approach. They always want to help and do not fail to make sure the job is done to the highest quality standards.

– Healthcare Organization: Senior IT Analyst
Workforce Insight has been a great partner throughout our WFM system implementation. When called upon, WFI rises to the occasion.

– Academic Medical Center: Senior ERP Systems Analyst
The entire Workforce Insight team has been professional and transparent with communication and expectations from the start, working well together to get the job done. They are all very knowledgeable of both the product and the needs of the customer, which has made it a smooth process.

– Health System: Director, Financial Planning & Budget
Effective project management and experienced resources with a high level of technical skills and expert product knowledge helped us move through the project with relative ease and in alignment with our expectations and schedule.

– Manufacturing: Director, Business Systems & Reporting
Workforce Insight is a terrific implementation partner, assisting with solutions in every way possible and striving to meet our deadlines even when those deadlines change. I can always count on the WFI team to be a top team player on all our WFM projects.

– Global Manufacturing: Client-side Project Manager
The Workforce Insight team was well informed, scoped the project well and delivered against the scope of work on time and within budget. It was a good project, well executed.

– Multinational Professional Services Organization: Program Manager
Workforce Insight’s participation was essential to the success of our implementation project. Their work on new interface screens, training materials, and follow up Q&A sessions were all extremely valuable.

– Food Retailer: Project Analyst