ABOUT US

People First Approach

Workforce Insight believes in a People First Approach. We believe that people are the most important asset of any organization.

Our Unique Expertise

Workforce Insight’s optimization services and solutions deliver unmatched value and results leveraging the best talent and expertise across these domains

Workforce

Deep workforce management and human capital management expertise and trusted partnerships with leading technology providers

Industry

Dedicated industry experts and solutions that address complex business challenges across Healthcare, Retail, Manufacturing, Public Sector and Services

Analytics

Advanced analytics models and application layers that expand use cases and value derived from clients’ existing labor analytics platforms and data

Core Capabilities

Workforce Insight helps clients evaluate, implement and adopt the optimal workforce strategy and technology to achieve and sustain operational excellence

Technology Services

Vendor Selection
Implementations & Upgrades
Client Side Project Management &
Staff Augmentation
Change Management & Training
Post Implementation Managed Services

Strategic Solutions

Labor Model Design
Analytics Consulting & Implementation Services
Advanced Analytics Models & Extensions
Assessments & Roadmaps
Client Side Advisory Services
Workforce Operational Excellence

Driving Value for our Clients

Meet our Executive Team

Tony Santora

Chief Executive Officer

Don Giffels

Chief Strategy Officer

Mark Smiens

Chief Financial Officer

Eileen Hanrahan

SVP, Marketing

Scott Knaul

SVP, Retail Solutions

Russ McTyre

SVP, Analytics

Mike Race

SVP, Delivery

Lynn Watson

SVP, Sales

OUR NEWS

Workforce Insight Acquires Presence of IT Workforce Management North America

November 11, 2019 Workforce Insight, a world leader in workforce optimization, announced today that it has reached a definitive agreement to acquire Presence of IT Workforce Management North America, LLC, a recognized leader in the Human Capital Management (HCM) and Workforce Management (WFM) space across North America.

Workforce Insight Acquires SMK Workforce Solutions

July 1, 2019 Denver, CO – Workforce Insight, a world leader in workforce optimization, announced today that it has acquired SMK Workforce Solutions, a recognized leader in workforce management across retail and consumer services markets.

WorkForce Software VISION 2019: Event Summary and Highlights

This year’s event was a success, drawing a record number of attendees and featuring industry roundtables, product demos, thought leadership sessions and a host of social events and networking opportunities with colleagues, clients, and WorkForce Software implementation experts.

Healthcare Forum 2019 – Registration Open for Healthcare Leaders

Workforce Insight will be leading “The Transformation of Acuity-Driven Staffing Models and Impact on Operating Budget” (Presented by Shelley Simkins, MSN, MBA – VP, Operational Excellence).

Testimonials

I have been very impressed by Workforce Insight consultants. They are extremely knowledgeable and very easy to approach. They always want to help and do not fail to make sure the job is done to the highest quality standards.

– Healthcare Organization: Senior IT Analyst

Workforce Insight has been a great partner throughout our WFM system implementation. When called upon, WFI rises to the occasion.

– Academic Medical Center: Senior ERP Systems Analyst

The entire Workforce Insight team has been professional and transparent with communication and expectations from the start, working well together to get the job done. They are all very knowledgeable of both the product and the needs of the customer, which has made it a smooth process.

– Health System: Director, Financial Planning & Budget

Effective project management and experienced resources with a high level of technical skills and expert product knowledge helped us move through the project with relative ease and in alignment with our expectations and schedule.

– Manufacturing: Director, Business Systems & Reporting

Workforce Insight is a terrific implementation partner, assisting with solutions in every way possible and striving to meet our deadlines even when those deadlines change. I can always count on the WFI team to be a top team player on all our WFM projects.

– Global Manufacturing: Client-side Project Manager

The Workforce Insight team was well informed, scoped the project well and delivered against the scope of work on time and within budget. It was a good project, well executed.

– Multinational Professional Services Organization: Program Manager

Workforce Insight’s participation was essential to the success of our implementation project. Their work on new interface screens, training materials, and follow up Q&A sessions were all extremely valuable.