Training & Support
The faster the workforce becomes confident and proficient with new labor management technology, the sooner the enterprise can capture full the full value of their investment.
Workforce Insight understands that improving the performance of end users ultimately leads to the overall success of labor management initiatives. Careful consideration of enterprise-wide goals, geographic constraints and operational processes drive the strategy and tools we employ to accelerate learning and bolster proficiency.
As with goal setting and change management plans, customized training and support that addresses each respective business unit and employee group is key to nurturing user adoption and overall success. With focus on engaging people at the earliest stage our approach is flexible and scalable combining the ideal mix of instructor-led, on-site, web-based, and self-paced models. Our proven methods reduce the time-to-adoption, while ensuring employee acceptance, satisfaction and performance.
Ongoing training and support throughout the project lifecycle and post-deployment is also critical for best practice implementation. All too often, training is limited to the final stage or restricted to end users. Some of the most optimal system and performance improvements are gained after employees and managers at all levels become seasoned.
Workforce Insight has deep familiarity with timekeeping, labor scheduling, absence management and workforce intelligence systems. This is all we do. By providing knowledge and support at critical stages, in the right format, we ensure that users throughout the organization are efficient, confident and more productive.